Use Cases
How Kingdom Used AI to Double Efficiency Across Teams

How Kingdom Used AI to Double Efficiency Across Teams

Project Summary

Kingdom is a fast-growing lifestyle retailer with a mission to simplify modern living. But as their team expanded, so did their operational overhead—manual reporting, fragmented workflows, and time-consuming content creation were slowing them down. With your AI Workspace, Kingdom brought clarity, speed, and consistency back to the core of their business.

Kingdom is a fast-growing lifestyle retailer with a mission to simplify modern living. But as their team expanded, so did their operational overhead—manual reporting, fragmented workflows, and time-consuming content creation were slowing them down. With your AI Workspace, Kingdom brought clarity, speed, and consistency back to the core of their business.

Results
40%

Reduction in wait times

We didn’t realise how much time we were wasting until we stopped wasting it. The AI Workspace has become part of our daily rhythm—clean, fast, and incredibly intuitive. Our team actually enjoys reporting now

Samantha Reed, Operations Lead at Kingdom

Project Details
Client

Kingdom Limited

Industry

Entertainment

Company size

1 – 10

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Did the AI require training?

Marketing Campaign Automation

Previously, marketing reports took hours to compile from multiple platforms. Now, Kingdom’s team generates on-brand, executive-ready reports in under five minutes—freeing them up to focus on strategy, not spreadsheets. AI-powered summarisation and visualisation tools helped them increase reporting cadence without adding headcount.

Did the AI require training?

Internal Knowledge Sharing

Customer service and operations teams used to struggle with siloed documentation and inconsistent updates. With AI-powered file analysis and a centralised knowledge assistant, staff can now find the exact policy or SOP they need in seconds—cutting onboarding time for new hires in half.

Faster Work, Happier Teams, Stronger Brand

By integrating AI across marketing, ops, and customer service, Kingdom unlocked faster workflows, sharper insights, and less stress. The result? A leaner team doing more of what matters—with fewer meetings, less burnout, and a whole lot more momentum.

Curious how we delivered this solution? Ask us to learn more!

Did the AI require training?

What made Kingdom choose this solution?

What’s next for Kingdom and AI?

They were looking for a scalable, brand-consistent way to reduce admin and increase clarity across fast-growing teams.

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What Kingdom Expects Next

With foundational processes now streamlined, Kingdom expects a 25% uplift in productivity across departments over the next quarter. They're also forecasting a 40% reduction in customer wait times, and a measurable improvement in employee satisfaction, driven by fewer manual tasks and more meaningful work.

Results
40%

Reduction in wait times

We didn’t realise how much time we were wasting until we stopped wasting it. The AI Workspace has become part of our daily rhythm—clean, fast, and incredibly intuitive. Our team actually enjoys reporting now

Samantha Reed, Operations Lead at Kingdom

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Use Cases
How Kingdom Used AI to Double Efficiency Across Teams

How Kingdom Used AI to Double Efficiency Across Teams

Client

Kingdom Limited

Industry

Entertainment

Company size

1 – 10

The Highlights

What we delivered

Introduction

Scaling Smarter: How AI Helped Kingdom Refocus on What Matters

Kingdom is a fast-growing lifestyle retailer with a mission to simplify modern living. But as their team expanded, so did their operational overhead—manual reporting, fragmented workflows, and time-consuming content creation were slowing them down. With your AI Workspace, Kingdom brought clarity, speed, and consistency back to the core of their business.

Project Details
Client

Kingdom Limited

Industry

Entertainment

Company size

1 – 10

We didn’t realise how much time we were wasting until we stopped wasting it. The AI Workspace has become part of our daily rhythm—clean, fast, and incredibly intuitive. Our team actually enjoys reporting now

Samantha Reed, Operations Lead at Kingdom

Kingdom Test

Marketing Campaign Automation

Previously, marketing reports took hours to compile from multiple platforms. Now, Kingdom’s team generates on-brand, executive-ready reports in under five minutes—freeing them up to focus on strategy, not spreadsheets. AI-powered summarisation and visualisation tools helped them increase reporting cadence without adding headcount.

Internal Knowledge Sharing

Customer service and operations teams used to struggle with siloed documentation and inconsistent updates. With AI-powered file analysis and a centralised knowledge assistant, staff can now find the exact policy or SOP they need in seconds—cutting onboarding time for new hires in half.

What Kingdom Expects Next

With foundational processes now streamlined, Kingdom expects a 25% uplift in productivity across departments over the next quarter. They're also forecasting a 40% reduction in customer wait times, and a measurable improvement in employee satisfaction, driven by fewer manual tasks and more meaningful work.

Results
40%

Reduction in wait times

Results
40%

Reduction in wait times

Summary

Faster Work, Happier Teams, Stronger Brand

By integrating AI across marketing, ops, and customer service, Kingdom unlocked faster workflows, sharper insights, and less stress. The result? A leaner team doing more of what matters—with fewer meetings, less burnout, and a whole lot more momentum.

The Team

Our people who bought this to life

Matthew Foon

With a background in both visual communication and front-end development, Jordan creates digital experiences that feel effortless but are grounded in strategy. When not designing, you’ll find them hunting for vintage books or wandering the coastline with a sketchbook in hand.

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Dave Howden

With a background in both visual communication and front-end development, Jordan creates digital experiences that feel effortless but are grounded in strategy. When not designing, you’ll find them hunting for vintage books or wandering the coastline with a sketchbook in hand.

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Gau Kurman

With a background in both visual communication and front-end development, Jordan creates digital experiences that feel effortless but are grounded in strategy. When not designing, you’ll find them hunting for vintage books or wandering the coastline with a sketchbook in hand.

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Zane Hemmingsen-Jensen

With a background as a chartered accountant and extensive leadership experience in finance and operations, Zane Hemmingsen-Jensen is the COO and co-founder of SupaHuman AI, a cutting-edge AI company based in New Zealand.

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FAQs

Your questions, answered.

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FAQ Question

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

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