Problems we solve
Case studies
Frameworks & solutions

Let Your AI Understand the Way You Work: Smarter Automation Through Deep Context Uploads

Nhi Ha

Tuesday, May 27, 2025

5

min read

The Daily Drain: Where Sales Productivity Goes to Die

Resources

We believe your AI should work the way you do - not the other way around. That’s why we’ve implemented the capability to define your own rules, given context for precise control over how the AI acts, and deliver outcomes tailored to your workflow.

‍
Why File Uploads Matter: Context is Everything

Modern AI thrives on data. But for many mid-market organisations, essential context - like reports, policies, briefs, brand guidelines or SOPs - remains locked inside static documents. This creates friction. Teams waste time restating information or switching systems, and the AI can only offer surface-level support.

With the new file upload capability, AI Workspace changes that. Now, your AI co-pilot can access and retain the knowledge buried within your key documents - transforming how your team works.

‍

Key Benefits:

  • Deeper Contextual Answers: Upload company manuals, meeting notes, or client briefs, and the AI can draw directly from that knowledge when answering queries.

  • Smarter Automation: Let the AI reference structured and unstructured data in your documents for more accurate automation workflows.

  • Streamlined Onboarding: Bring new staff up to speed faster by embedding institutional knowledge in your AI workspace.


How It Works

The new file upload feature is designed with simplicity and power in mind:

  • Admin-Only Access: Supa Admins now have a dedicated tab in the AI Settings menu - simply click the AI you’d like to configure - you’ll find an intuitive interface to upload, manage, and remove files.

  • Supported File Types: All file types supported under RAG (e.g., PDF, DOCX, TXT) are accepted.

  • Full Lifecycle Control: Admins can delete files at any time, which will instantly remove the associated context from the AI’s knowledge base.

‍

‍

Built for Privacy, Designed for Performance

We understand that with great context comes great responsibility. That’s why all uploaded files are handled securely, and AI memory is scoped precisely -  ensuring no context persists once a file is removed.

Your data stays yours. The AI simply becomes smarter with it.

Real Use Cases from Our Clients

  • Legal Teams: Upload precedent cases or contracts, enabling faster document drafting or clause comparison.

  • Operations Managers: Store SOPs or compliance checklists so the AI can flag deviations or auto-generate status reports.

  • Customer Success Leaders: Let the AI personalize communications based on prior client onboarding documents or feedback logs.

‍

The Future of Work, Powered by YOUR Knowledge

At SupaHuman, our mission is to free smart minds from tedious work. This update brings us closer to that vision - by letting your AI work smarter, armed with the exact knowledge your team already holds.

Curious how this could enhance your operations? Contact us and experience the intelligence of AI grounded in your reality.

Book a quick chat with our AI experts.

Don't miss future insights like this.

Continue reading

Problems we solve
Case studies
Frameworks & solutions

Swamped by Systems: The Hidden Cost of Tedious Work in NZ Local Government

If you work in NZ local government and feel buried under admin, data chaos, or endless email chains, this article is for you. We break down the silent productivity crisis facing councils, why doing nothing is riskier than you think, and how smarter automation is already reshaping the public sector. No hype, just clear insights on what’s holding teams back — and what can be done about it.

Button Text
Frameworks & solutions
Case studies
Frameworks & solutions

Real AI Use Cases from NZ PTEs Tackling NZQA Compliance

NZQA compliance isn’t optional - but the way we manage it is ripe for transformation. Across Aotearoa, forward-thinking PTEs are beginning to ask: How can we shift from reactive compliance to proactive quality assurance - without drowning our teams in admin? The answer, increasingly, is AI. And it’s not hypothetical. Here are real, operational AI use cases from New Zealand’s tertiary sector that are already reshaping how providers stay aligned, audit-ready, and focused on learning - not paperwork.

Button Text
Problems we solve
Case studies
Frameworks & solutions

Drowning in Admin, Falling Behind on Outcomes: The Quiet Crisis in NZ’s Private Training Sector

Every hour your tutors spend battling paperwork is an hour stolen from your learners. In the high-stakes, low-margin world of private tertiary education, that cost is unsustainable - and increasingly, it’s a risk to your very viability.

Button Text