What we’re building, and where you fit.
SupaHuman builds AI operating systems for complex, regulated industries. Our flagship product, VETos, is the AI operating system that vocational education providers run on — automating assessment design, learning design, compliance documentation, and operational workflow.
Its companion, Nova 5, is the AI learning platform that puts that work in front of learners — with an AI coach, AI marking and pre-checks, voice role plays, branching scenarios, and Nova Classroom for trainers. VETos designs and develops; Nova delivers.
Customers become significantly more productive, with the tools to build and iterate on resources to the standard they need. In New Zealand, this role owns how VETos and Nova. land with each customer. We don’t build for a faceless market.
VETos gets built with the sector — alongside education and training providers, compliance specialists, and instructional designers, in the work itself. That shapes who thrives here.
“From weeks to minutes. That’s the step-change a client gets when VETos and Nova are onboarded properly — and onboarding it properly is the job.”
Why this role is worth your time.
Why join us at SupaHuman:
You’re the person who makes it land. Every new New Zealand client’s first months run through you — how they’re trained, what they build first, and whether the platform becomes how their team works.
You’ve felt the problem. Now you get to solve it at scale — sitting with learning designers and compliance leads who are exactly where you were, and showing them what’s now possible.
VETos and Nova are among the most advanced AI platforms in vocational education. You’ll help providers adopt them day to day — not in slides, but in their actual workflows.
The onboarding method you build in New Zealand becomes the template for how we work in every market. Your view on what works with real clients shapes the methodology, the training material, and the product itself.
The scope is broad by design.
Leading structured onboarding and training for new NZ clients, remotely and in person.
What you'll be doing
- Leading structured onboarding and training for new NZ clients, remotely and in person.
- Working hands-on in VETos with clients — unit standards, assessments, assessor guides and training resources.
- Taking courses live in Nova and helping trainers use AI marking and Nova Classroom.
- Driving adoption beyond a pilot group into wider rollout.
- Feeding client insight and feature testing straight into our product and roadmap.
- Staying across policy changes and trends in NZ VET, especially with the sector changes and election ahead.
Be Brave. Be Hungry. Be Human.
We live by three values — and we’re searching for someone who embodies them and puts customers at the centre of their work.
What you’ll bring.
What you'll bring
- Hands-on experience building training and assessment tools in the NZ tertiary and vocational sector.
- Hands-on experience building training and assessment tools in the NZ tertiary and vocational sector.
- Ideally 5+ years inside an NZ education or training provider.
- A current adult teaching qualification (e.g. NZCATT).
- Confidence running workshops with both practitioners and executives.
- A genuine appetite for AI — prior SaaS experience is not required.
What good looks like, twelve months in.
Sound like you?
Tell us why you’re a great fit for the Customer Enablement Lead role — send your CV and a short note to jobs@supahuman.ai.
SupaHuman is an equal-opportunity employer. We hire for potential and value diverse perspectives.